WHAT IF I HAVE A STROLLER?
Every parking space at Pearl is easily accessible on foot, even with a stroller. We’d suggest using the interactive Pearl Finder Parking Map to find the most convenient spot for your needs. All our lots are stroller-friendly, but you might find the Koehler Garage particularly convenient due to its central location and elevator access.
HOW CAN I KNOW MY CAR IS SAFE?
Our Pearl security team patrols the parking lots and the full Pearl campus, 24 hours a day.
WHAT HAPPENS IF I EXCEED THE FREE PARKING TIME?
If you exceed the free parking time, you’ll be charged the standard rate for that lot. Most lots are monitored by cameras that scan vehicle license plates. Tickets are issued when a second scan exceeds the allotted free parking period.
WHAT HAPPENS IF I ARRIVE BEFORE 3PM BUT STAY LONGER?
You will be charged the applicable full day rate. If a guest leaves without paying, they will receive a reminder on their next visit. If you think you may stay past 3pm on a weekday take a picture of the Text / Snap to Park sign (and your license plate) on the lot to purchase parking without having to go back to the lot.
WHAT IF I ACCIDENTALLY PAY DURING THE FREE PERIOD?
If you accidentally pay during the free parking period, don’t worry – we have a solution. To obtain a reimbursement, please contact LAZ Parking and provide your name, credit card number, and receipt. They will process your refund promptly.